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Connectivity

Business internet access — from full-fibre broadband to dedicated leased lines, with resilience and failover built in.

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01Overview

Connectivity is the circuit everything else runs on. The right choice is a trade-off between cost, guaranteed bandwidth and how much downtime the business can absorb. The categories below behave differently — a contended broadband service and a dedicated leased line are not the same product at a different price.

SpecConnectivity
access types
FTTP full fibre · SoGEA / FTTC · dedicated leased line (fibre ethernet) · cable
bandwidth
Broadband: asymmetric down/up. Leased line: symmetric, up/down matched
contention
Broadband is contended (shared). Leased line is dedicated 1:1, uncontended
resilience
Single circuit · dual-circuit diverse routing · 4G/5G automatic failover
assurance
Dedicated products carry service-level agreements and target fix times
install lead time
Broadband typically 2–4 weeks · leased line typically 30–90 working days — subject to carrier and site survey

02What’s included

From order to ongoing support.

03How to choose

The questions that actually decide it.

04FAQ

Straight answers.

What's the real difference between broadband and a leased line?
A leased line is a dedicated, uncontended circuit with matched upload and download speeds and a service-level agreement. Business broadband is faster to install and cheaper, but it is contended — shared with other users — and its upload speed is typically much lower than download.
How long does a leased line take to install?
Industry lead times are typically in the region of 30–90 working days, and can be longer where new civil works or wayleaves are required. The only accurate figure comes from a site survey against the specific address, which is where the process starts.
Can we avoid downtime while switching provider?
Yes. A parallel install keeps the existing circuit live until the new one is proven, then the changeover happens in a planned window. Where continuous uptime matters, a second diverse circuit or 4G/5G failover carries traffic through any single failure.
What is failover and do we need it?
Failover is an automatic switch to a backup connection — usually 4G/5G or a second line — when the primary drops. Whether it's worth it depends entirely on what an outage costs the business; for anything that can't stop, it usually pays for itself.
Do you support SD-WAN across multiple sites?
SD-WAN pools multiple circuits and steers traffic intelligently across sites, which improves resilience and can lower cost versus traditional private networking. It suits multi-site organisations; for a single site, resilient connectivity is usually the simpler answer.

Get connectivity scoped.

Tell us your sites and what you're trying to fix. We'll come back with the right mix and clear next steps.

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