Signal · dtel.io
One supplier for everything your network runs on.
Business connectivity, voice, mobile and managed IT - built, secured and supported through one contract.
01Services
Everything the business runs on, under one roof.
Support, infrastructure, security, cloud, connectivity and strategy. Six disciplines that most businesses buy from six different places, delivered and supported as one estate.
- Disciplines
- 06
- Suppliers
- 01
- 01
Managed IT support
Proactive helpdesk and incident management.
- Remote and onsite IT assistance
- Proactive system monitoring
- Microsoft 365 support
- Planned upgrades and maintenance
- Strict service level agreements (SLAs)
- 02
Infrastructure and networking
Design, Wi-Fi and business continuity.
- Network design (LAN / WAN)
- Advanced Wi-Fi solutions
- Virtualisation and server management
- Hardware deployment
- Backup infrastructure
- 03
Cybersecurity
Layered endpoint and network protection.
- Endpoint detection and response (EDR)
- Email security
- Identity and multi-factor authentication
- Network protection
- Backup and recovery
- Supporting Cyber Essentials compliance and best-practice guidance
- 04
Cloud and Microsoft
Azure, Microsoft 365 and migration strategy.
- Microsoft 365 and Azure management
- SharePoint and OneDrive solutions
- Cloud migration and infrastructure
- Hybrid cloud environments
- Cloud security optimisation
- 05
Connectivity and comms
Business broadband, leased lines and unified communications.
- Business broadband and leased lines
- SD-WAN and network management
- Unified communications and VoIP
- Microsoft Teams voice integration
- A joined-up IT and comms environment
- 06
IT consultancy
Strategic audits and technology roadmaps.
- IT strategy and technology roadmaps
- Comprehensive audits and assessments
- Digital transformation and cloud strategy
- Business continuity and budget planning
- vCIO support
Full capability detail, the security model and how a first engagement runs: IT services.
02The network
Scattered suppliers resolve into one managed network.
Most businesses buy connectivity from one vendor, phones from another, mobile from a third and hardware from a fourth - then spend their time refereeing between them. Consolidating those lines onto a single supplier turns four contracts into one managed network: fewer joins to fail, one place to call when something does.
03Products
Five product lines. One relationship.
Connectivity, voice, mobile and IT hardware, plus the managed delivery that ties them together. Each is a distinct discipline - pick the ones you need.
- 01
Connectivity
Business internet access - from full-fibre broadband to dedicated leased lines, with resilience and failover built in.
View spec → - 02
Voice
Business telephony over IP - hosted VoIP, SIP trunking, number porting and call routing, as the traditional phone network is switched off.
View spec → - 03
Mobile
Business mobile and data connectivity - voice and data SIMs, pooled data allowances and device management across a fleet.
View spec → - 04
IT hardware & licensing
Endpoints, networking kit and software licensing - specified, procured and delivered ready to deploy, on one purchase order.
View spec → - 05
Managed services
Installation, migration and ongoing support - the delivery layer that turns supplied products into a working, supported service.
View spec → - Talk to us
Not sure where to start?
Tell us what you’re trying to fix and we’ll scope the right mix.
Request a quote →
04Why buy through one supplier
Four vendors pointing at each other helps no one.
This is the honest case for consolidation - not a claim about our track record, just how the maths works when everything runs through one relationship.
- one_contract
One contract
A single agreement across connectivity, voice, mobile and IT - not four sets of terms, renewal dates and account managers to keep straight.
- one_bill
One bill
Consolidated billing means you can actually see what the business spends on communications and IT, instead of reconciling invoices from four suppliers.
- one_support_line
One support line
When something breaks, you call one number. We escalate to the underlying carriers and vendors - you don't sit in the middle relaying messages.
- one_migration_plan
One migration plan
Changes are sequenced across every service in a single plan with rollback points, rather than four vendors scheduling work that collides.
05How a deployment runs
Requirements to support, in five stages.
- 01
Requirements
We map what you run now, what's failing and what you're trying to achieve. Nothing is ordered on assumptions.
- 02
Survey & quote
Line checks and, where needed, a site survey establish what's actually deliverable at your address - then a costed proposal. This step is what sets the real timeline.
- 03
Order & provisioning
Circuits, numbers, SIMs and hardware are ordered and coordinated with the underlying carriers and vendors, tracked on one purchase order.
- 04
Install & migration
Installation and a planned cutover with rollback points, run in agreed windows so the business doesn't take unplanned downtime.
- 05
Support
Go-live isn't the end. Faults, change requests and periodic reviews are handled through one point of contact.
Lead times vary by product and are set by the carrier and site survey - broadband is typically 2–4 weeks, leased lines typically 30–90 working days. We confirm real dates at survey, never before.
06Request a quote
Tell us what you’re trying to fix.
Send the shape of what you need - sites, current setup, what’s not working - and we’ll come back with the right mix and clear next steps. No obligation.
Direct info@dtel.io